American Health, Ester-C® Kidstiks Multivitamin & Mineral – Groovy Grape (30 Packets) | Herbs America

Place your order today and we will ship your order within 3 to 4 business days from USA warehouse & delivered in India within 10 business days. 
Questions? Call: 7404021217

The delivery lead time is communicated to you on the website before the order is placed. It’s a pleasure to serve you. Herbs America® believes in serving its best to its customers. The prices mentioned and displayed on the website do not include the USA to India Duty and Shipping Charges. Also the shipping and handling charges are charged based on the product’s weight and shipping destination you have inclined.

Free Shipping Policy:

Herbs America® follows a unique shipping policy for the benefit of the customer. We treat our customers as King, in the sense that we take utmost care that the product ordered by the customer is reached with in no time and in perfect condition.

 

**Please note that extra shipping charges might apply for glass items, liquids, or very heavy packages due to the dimensions of the box. Please email support@herbsamerica.in for any questions and concerns.

Shipping Methods:

Herbsamerica.in follows few significant shipping methods to prove on par with excellence in their service. We have inbuilt shipping options which one can check at the time of placing the order online and we can offer as per the request and norms depending upon the packed weight of the box and shipping zones.

Back Orders:

Herbsamerica.in is updated with the latest inventory status on a day to day basis. Incase of any rare situation, if the website is not updated, it is very unlikely event that a product goes back ordered. We will let the customer know about the every move and status of the product to be delivered. Herbsamerica.in will let the customer know through email or phone within six days of the purchase. In such cases, to avoid delaying your entire order, Herbsamerica.in might split your order and send the products that are already available. The back ordered products will be shipped at our expense as soon as they become available.

Order Tracking:

When you place an order for a product, you will be receiving an order confirmation email within 24 hours from Herbs America®. This email will include the order number and the email address associated with the order. Also shipping confirmation is send via email along with package tracking number and instructions when the package is on board. Incase if the email notification is not received by the customer, they can login into their account and check their status; get a print out of the email confirmation and the tracking number. One more important thing is you need to check out your spam folder if by chance of any mistake, it might have landed there. 

 

If you do not receive an email confirmation, login in to your account to check the status of your order, print a copy of the email confirmation and get your tracking number.

Delivery Confirmation & Tracking:

When an order is placed onHerbsamerica.in, it confirms that the customer is subjected to agree to the shipping terms and conditions. The shipping labels are automatically generated with in-house software. The accuracy of the information is subjected to the details of the customers that are provided at the time of placing order. Incase of any incorrect address or incomplete address like incorrect zip code, missing apartment/suite/office number/name, etc., your package is returned to us or the shipping carrier does an address correction on the label, you will be charged Rs 75 per 500 gm.

 

If any customer wishes to drop their returned orders, the order will be subjected to re-stocking fee up to 20%.Shipping costs will not be refunded.Herbsamerica.in does not entertain or is not responsible for any package is lost, if it has incorrect address on it due to customer mistakes.

 

Herbs America® takes utmost care while shipping its products to the customers. When an order is placed it always takes into consideration the most important factors like delivery confirmation. The information can be tracked by either parties that isHerbsamerica.in and you. When you access the shipping company's tracking information, it is known specifically whether or not a package is delivered. If we find that the ship has not send the package, and if the tracking information shows the note of undelivered status, we will ship it back again. We trust on the information processed by the shipping company to decide if a shipment was really made or not. This contract commences at the time of shipment and means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

Please be sure that your address is correct and accurate.

Returns & Refunds:

We wish to make your shopping experience with us pleasant and completely satisfactory. In an effort to ensure your satisfaction, we offer a “No Questions” 30-day return policy. Please review our Returns policy below:

Returns made due to Damaged (in shipping) or defective product(s) or In-correct product(s) shipped:

• If a product received damaged or defective Herbs America will issue refund for the product or will arrange replacement based on the customer choice. Provided, if the product damage is reported within 2 days from time of delivery of the product otherwise there will not be return of the product.
• If product is received damaged a photograph should be sent to customer support of Herbs America, it will have reviewed by the customer support team and arrangement for replacement or refund will be done only after the customer support team verifies the damage/defective.
• For some of the products which have the policy of non-returnable after delivery will not be considered for return.
• If the customer wants to return the non-returnable product, then restocking fee will be collected which is 25% of the price of the product. A restocking fee will be collected after communicating with the customer only.

 

 

Herbs America Return Policy:

• If a product received damaged or defective Herbs America will issue refund for the product or will arrange replacement based on the customer choice. Provided, if the product damage is reported within 2 days from time of delivery of the product otherwise there will not be return of the product.
• If product is received damaged a photograph should be sent to customer support of Herbs America, it will have reviewed by the customer support team and arrangement for replacement or refund will be done only after the customer support team verifies the damage/defective.
• For some of the products which have the policy of non-returnable after delivery will not be considered for return.
• If the customer wants to return the non- returnable product, then restocking fee will be collected which is 25% of the price of the product. A restocking fee will be collected after communicating with the customer only.

 

Before how many days is the return accepted from the date of delivery

If the product received damaged, then it has to be reported within 2 days from time of delivery of the product otherwise there will not be return of the product.

 

Is the return accepted if the box is opened or if the product is used?

No return will not be accepted if the box is opened or the product is used.

 

How to arrange pick-up for the return?

For the damaged or defective products, we shall send return label from any of the shipping carrier and pick up of the product will be scheduled at convenient time of the customer. Once we receive the product in desired condition only a refund will be initiated to the customer.

 

What should the customer do if he receives a damaged item, wrong product in the order?

If the customer receives a damaged/wrong product a photograph should be mailed to customer support of Herbs America, it will have reviewed by the customer support team and arrangement for replacement or refund will be done only after the customer support team verifies the damage/defective.

 

What if I want to Return the shipment after its delivered?

Customer can return the product at their own expense and we will be glad to process a refund for the customer. A return should be done before 30 days from the time of delivery and the box should be unopened and should be in sealed condition. The refund will be processed ONLY after we receive the correct items back from the customer.

 

If the Customer refuses any shipments:

If the customer refuses the product at the time of delivery, a full refund will be credited to the customer.

 

Refund:

What is the method of refunding the amount after cancellation?

Once the order is cancelled a refund will be initiated to the customer and the same is communicated through email. A refund will be reflected in to the customer account within 5-7 business days. The refund will be credited to the same account of the customer from which the payment is done for the order.

 

 

General Disclaimer
Unless specified / indicated explicitly in the product description, HerbsAmerica.in is not the manufacturer of the products sold on this website. While we work to ensure that product information on this website is correct, manufacturers may alter their product information. Actual product packaging may look different and materials may contain more and/or different information than shown on our website.
Product Disclaimer
Statements mentioned on our website about the products showcased, have not been evaluated by the Food and Drug Administration or any other government authority. For medicinal products, content on our website is not intended to be used to diagnose, treat, cure, or prevent any disease or health condition or to substitute advice given by medical practitioners, pharmacists or other licensed health care professionals. You should contact your health care provider immediately if you suspect that you have a medical problem. Liability Disclaimer
HerbsAmerica.in cannot be held liable for any health condition, which may occur upon consumption of the products sold by us. Our liability is limited to the fulfilment (only) of orders for products which you place with us through our website / over phone / over email / over chat. You should always read the labels, warnings and instructions provided with the product before using or consuming it and not solely rely on the information presented on our website.